Questions and answers

Nothing. There is no fee to sign up, to receive matches or to stop. Questions about any costs or travel support inside a study are for that study’s team to answer, and they must tell you before you agree to take part.

A match means your answers line up with what a study has published about who it needs. The research team still has to talk with you and check a fuller list of requirements, and many people find a study is not right for them at that stage. That is normal.

We use it to send you match texts and a few reminders, no more than four a month. Reply STOP to any message and they end. Your number is not sold, and it is not shared with anyone for their own marketing.

The form asks for the one that matters most to you right now, which keeps your matches focused. If another area becomes more important later, reply to any of our emails and we will change it.

No. We ask for your name, email, mobile number, ZIP code and one research area, and nothing about your health beyond that. A study team may ask more questions later, and only if you choose to contact them.

You can leave a study at any time, and you do not have to give a reason. It is wise to tell the team, since some treatments need to be stopped gradually. Leaving does not affect the care you get from your own doctor.

Each person should sign up with their own details, because the text messages and the choices that follow are theirs. You are welcome to help a parent or partner fill in the form with them.

We look for studies near the ZIP code you give us. Some studies also run visits by phone or video, or send a nurse to your home, so distance matters less than it used to.

Reply STOP to any text, or email or call us and ask. We will close your sign-up and keep only the record that shows when you joined and when you left.